Privacy Policy – Northesse
Effective Date: 07/25/2025
At Northesse, we deeply value the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.northesse.com. By using our site, you agree to the practices described in this policy.
1. What Personal Information We Collect
When you browse our website or make a purchase, we collect several types of personal and technical information. This includes your name, email address, phone number, shipping and billing address, and payment details (which are processed securely through trusted third-party payment gateways).
In addition to this, we collect device-related data such as your IP address, browser type, time zone, pages you visited, and the time and date of your visit. We also collect data on how you interact with our site through tools like cookies and log files.
Cookies are small data files that are stored on your computer or mobile device. They help us remember your preferences, understand how you navigate our site, and improve your shopping experience. Some cookies include an anonymous unique identifier that helps us recognize repeat visitors.
Log files track actions that occur on the website. These logs collect information such as IP addresses, browser type, internet service provider, referring or exit pages, and time stamps. This data is used strictly for analytics and system maintenance purposes.
2. How Do We Use Your Personal Information
We use the information collected from you to process and deliver your orders, confirm your payments, provide customer support, and send updates about your order status. Your contact details may also be used to communicate special offers, promotions, or product announcements—only if you have opted in to receive them.
Additionally, we use technical and behavioral information to better understand how customers interact with our website so we can improve functionality, speed, and relevance. This helps us enhance your overall shopping experience on Northesse.
3. Sharing Your Personal Information
We do not sell or trade your personal information to third parties. However, we may share specific information with selected partners to fulfill our services. For example, we share your delivery details with courier services for shipment, and we work with third-party payment processors to securely complete your transactions.
We also work with analytics tools like Google Analytics or Meta (Facebook) Ads Manager to better understand customer behavior. These services may collect limited information through cookies or pixels for performance reporting or marketing optimization.
Every third party we work with is required to treat your data with strict confidentiality and comply with relevant data protection standards.
4. Behavioural Advertising
We may use your information for behavioural advertising, which involves showing you targeted advertisements based on your browsing or purchase history. These ads may appear on platforms like Google, Facebook, or Instagram and are intended to be more relevant to your interests.
If you prefer not to see personalized ads, you can opt out using the tools provided by these platforms:
Google Ads: https://www.google.com/settings/ads
Facebook Ads: https://www.facebook.com/ads/preferences
General Opt-Out: https://optout.aboutads.info
5. Your Rights
You have the right to access the personal information we hold about you, and to request that it be corrected, updated, or deleted. You may also withdraw your consent to receive marketing emails or messages at any time.
Your Rights (For European Residents)
If you are a resident of the European Union or European Economic Area (EEA), you are entitled to specific data protection rights under the General Data Protection Regulation (GDPR). Northesse is committed to respecting and upholding these rights. As a data subject, you have the following rights:
Right of Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You may ask us to correct or update inaccurate or incomplete personal data.
Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal data, subject to certain conditions (e.g., legal obligations or ongoing transactions).
Right to Restriction of Processing: You can request that we limit how your personal data is used in specific situations.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to our processing of your personal data for direct marketing or other purposes based on legitimate interests.
Right to Withdraw Consent: If we are processing your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of the processing carried out before withdrawal.
If you wish to exercise any of these rights, please contact us at privacy@northesse.com with your request. We will respond within the timeframes set by applicable law and may require verification of your identity before processing your request.
International Data Transfers
Please note that your information may be transferred to and processed in countries outside the European Union, including Pakistan, Canada, and the United States. These countries may not have the same data protection laws as your own jurisdiction. However, we take appropriate steps to ensure that your information remains secure and is treated in accordance with this Privacy Policy and applicable data protection laws.
To exercise your rights or make a request regarding your data, you can contact us directly at privacy@northesse.com. We are committed to responding to your requests in a timely and transparent manner.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes it was collected for, such as processing orders, managing returns, or complying with legal obligations. After this period, your data is securely deleted or anonymized.
7. Minors
Our website is not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If we become aware that a child has submitted data to us without parental consent, we will take immediate steps to remove the information from our system.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or the way we manage customer data. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or need more information about how we handle personal data, please feel free to contact us:
📧 Email: privacy@northesse.com
🌐 Website: www.northesse.com